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faqs

So many questions. So let’s get to it.

Has the shape of the jar changed recently?

Carmex Jar

At Carma Labs, we are constantly on the lookout for ways we can bring Carmex to you in more environmentally-friendly fashions without compromising our product. We were able to make the Carmex jar “greener” in 2010. Don’t worry, we didn’t change the product or the amount – you still get .25 oz. of the same moisturizing lip balm in each jar. Now, there is simply less jar. We made the bottom of the jar more concave which uses 20% less plastic in every jar. This small reduction in waste adds up quickly: we will reduce our plastic use by 70,000 pounds each year! That annual reduction of 35 tons of plastic also means that we’re saving 35 tons of freight from being shipped which means less fuel will be used.

Is Carmex tested on animals?

We never test on animals. Carmex founder Alfred Woelbing believed animal testing to be uselessly and needlessly cruel, and that stance against animal testing has remained a part of our culture for more than 75 years. All Carmex products undergo a thorough chemical analysis before they leave our facility. Many Carma Laboratories, Inc., products are OTC’s, and as such, we run specific analysis to ensure that all testing regulations and requirements by government jurisdictions such as the FDA are met and that our products are safe and effective for our consumers.

What does SPF mean?

Sun protection factor. SPF measures the level of ultraviolet protection, with higher numbers indicating greater protection. But SPF alone doesn’t provide the full story: be aware of not just how long you’re in the sun, but also the time of day, geographic location and weather.

UV rays are made up of multiple wavelengths; two of these wavelengths are UVA and UVB. Both of these waves can cause premature skin aging and cancers, especially UVA rays, which can penetrate clouds and glass and comprise up to 95% of the radiation your skin is exposed to.

Although less prevalent, UVB rays are the ones that cause your skin to turn red and burn. Your best bet for protection: Stay out of the sun from 10 a.m. to 4 p.m., shelter your skin with UV-blocking clothes and hats, and don’t be shy with lotions that include effective, broad spectrum UVA/UVB protection.

source: skincancer.org

Why does Carmex tingle when you put it on?

Two natural ingredients—camphor and menthol—give Carmex a cooling effect and help relieve the irritation of rough, chapped lips.

Is Carmex addictive?

No, there’s nothing in Carmex that’s addictive. Take a look at the ingredient list on the label, per the Food and Drug Administration’s guidelines.

Does Carmex contain gluten?

Nope, not even a speck. There is no gluten in any of our ingredients. We do not use flour in our manufacturing process, so there’s no chance of any trace of it on our conveyor belts.

My Carmex stained my clothes in the wash. What do I do?

We recommend spot-treating with Era® Plus laundry detergent or Dawn® dish soap, allowing it to soak for about 30 minutes. Launder as usual, and repeat if necessary. You can also take your clothes to a dry cleaner. Be sure to tell them that the grease-based stains are petrolatum, lanolin, cocoa butter, beeswax and paraffin.

Does the formula change for the different forms of Carmex?

Although they are all based on our original formula from 1937, each product is slightly different. The squeeze tube includes a small amount of mineral oil to keep the lip balm soft in cold weather. Sticks have a bit of botanical wax with a higher melting temperature for the opposite reason: to prevent melting while being carried in a pocket. Some products also include sunscreen.

Has Carmex changed formula recently?

The Carmex formula remains faithful to the Alfred Woelbing’s original 1937 formula. Carmex is made in batches and some ingredients are natural, so the scent and color of each batch may vary slightly; the effectiveness will not.

We always work to include the highest-quality ingredients in our formulas. The purity and consistency of our ingredients are, in some instances, better and more pure than they were years ago. This increase in quality can change some of the original characteristics of the ingredient. For instance, lanolin of years ago was darker and sometimes smelled musty; today’s light-yellow lanolin is almost odorless.

If you purchase a Carmex product that you are not 100% satisfied with, we want to hear about it. We are also happy to replace any product that does not meet your expectations, or send you a refund if you provide us with proof of purchase. Money back guarantee

HOW CAN I LEARN MORE ABOUT LIP CARE?

Our Scientific Advisory Committee, made up of experts in dentistry, pathology, oral medicine, pharmacology and dermatology, have written a book specifically about this: The Little Lip Book. Download a copy now or ask for a free copy by writing to:

The Little Lip Book
Carma Laboratories, Inc.
9750 South Franklin Drive
Franklin, WI 53132

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